{"id":122035,"date":"2023-05-08T11:01:16","date_gmt":"2023-05-08T11:01:16","guid":{"rendered":"https:\/\/feedzai.com\/?page_id=122035"},"modified":"2024-04-23T15:39:48","modified_gmt":"2024-04-23T15:39:48","slug":"scam-prevention","status":"publish","type":"page","link":"https:\/\/feedzai.com\/solutions\/scam-prevention\/","title":{"rendered":"Scam prevention"},"content":{"rendered":"
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Solution to Combat Scams[\/vc_custom_heading][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”197836″][\/vc_column_inner][\/vc_row_inner][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”142869″][vc_empty_space empty_h=”0″][vc_empty_space empty_h=”0″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”3\/12″ uncode_shortcode_id=”784347″][vc_single_image media=”122120″ 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[…]<\/p>\n","protected":false},"author":81,"featured_media":122234,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"acf":[],"yoast_head":"\n
\nTechnology Leader<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”4\/12″ uncode_shortcode_id=”179812″][vc_single_image media=”110177″ media_width_use_pixel=”yes” alignment=”center” css_animation=”bottom-t-top” animation_delay=”400″ uncode_shortcode_id=”334063″ media_width_pixel=”90″][vc_empty_space empty_h=”0″][vc_empty_space empty_h=”0″][vc_column_text text_lead=”small” css_animation=”bottom-t-top” animation_delay=”200″ uncode_shortcode_id=”362058″]Best Transaction Fraud Monitoring
\nand Decisioning Innovation –
\nIndependent Case Study<\/a>[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”3\/12″ uncode_shortcode_id=”145717″][vc_single_image media=”110035″ media_width_use_pixel=”yes” alignment=”center” css_animation=”bottom-t-top” animation_delay=”400″ uncode_shortcode_id=”562978″ media_width_pixel=”180″][vc_empty_space empty_h=”0″][vc_column_text text_lead=”small” css_animation=”bottom-t-top” animation_delay=”200″ uncode_shortcode_id=”135686″]Strong Performer
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scam[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”1\/3″ uncode_shortcode_id=”863429″][uncode_counter value=”77″ counter_color=”color-142326″ size=”fontsize-824044″ weight=”700″ height=”fontheight-179065″ css_animation=”bottom-t-top” animation_delay=”200″ uncode_shortcode_id=”102448″ suffix=”%” counter_color_type=”uncode-palette”][vc_column_text css_animation=”bottom-t-top” animation_delay=”200″ uncode_shortcode_id=”174597″]of customers say they will leave their bank if they do not get a refund for a scam[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”1\/3″ uncode_shortcode_id=”190790″][uncode_counter 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width=”2\/3″ uncode_shortcode_id=”125005″][vc_column_text css_animation=”bottom-t-top” animation_delay=”200″ uncode_shortcode_id=”784202″]Source: The Human Impact of Fraud and Financial Crime on Customer Trust in Banks.[\/vc_column_text][vc_button button_color=”color-142326″ size=”btn-sm” radius=”btn-circle” border_width=”0″ link=”url:https%3A%2F%2Ffeedzai.com%2Fresource%2Fthe-human-impact-of-fraud-and-financial-crime-on-customer-trust-in-banks%2F” button_color_type=”uncode-palette” uncode_shortcode_id=”218540″]Download Full Report[\/vc_button][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/6″ uncode_shortcode_id=”119501″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”4″ bottom_padding=”2″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”261488″][vc_column column_width_percent=”100″ gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”484192″][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”113151″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”10\/12″ uncode_shortcode_id=”161366″][vc_custom_heading text_color=”color-142326″ heading_semantic=”h3″ text_size=”h6″ text_weight=”600″ css_animation=”bottom-t-top” uncode_shortcode_id=”149620″ text_color_type=”uncode-palette”]Trust in Every Touch[\/vc_custom_heading][vc_empty_space empty_h=”0″][vc_custom_heading text_color=”color-853579″ text_weight=”700″ text_height=”fontheight-591601″ css_animation=”bottom-t-top” uncode_shortcode_id=”124281″ text_color_type=”uncode-palette”]Recreate the In-Branch Experience
\nfor Digital Interactions[\/vc_custom_heading][vc_empty_space empty_h=”0″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”171004″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ inverted_device_order=”yes” uncode_shortcode_id=”136741″ limit_content=””][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”1\/3″ uncode_shortcode_id=”153242″][vc_single_image media=”122141″ media_width_percent=”100″ alignment=”center” uncode_shortcode_id=”432300″][vc_custom_heading heading_semantic=”h4″ text_size=”h5″ text_weight=”700″ uncode_shortcode_id=”144934″]Customer Risk 360[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”172633″]Analyze each individual\u2019s unique banking behavior to more accurately identify signs of duress and coercion[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”1\/3″ uncode_shortcode_id=”100130″][vc_single_image media=”122148″ media_width_percent=”100″ alignment=”center” uncode_shortcode_id=”242002″][vc_custom_heading heading_semantic=”h4″ text_size=”h5″ text_weight=”700″ uncode_shortcode_id=”211021″]Proactive Prevention[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”176841″]Utilize a combination of scam-specific machine learning models and rules to stop scams sooner[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”middle” align_horizontal=”align_center” gutter_size=”2″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”3″ mobile_width=”0″ width=”1\/3″ uncode_shortcode_id=”155271″][vc_single_image media=”118221″ media_width_percent=”100″ alignment=”center” uncode_shortcode_id=”186343″][vc_custom_heading heading_semantic=”h4″ text_size=”h5″ text_weight=”700″ uncode_shortcode_id=”209953″]Tailored Customer Journeys[\/vc_custom_heading][vc_column_text uncode_shortcode_id=”197808″]Minimize friction, tailor operational treatment for scam victims, and educate customers[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space empty_h=”2″ medium_visibility=”yes” mobile_visibility=”yes”][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”4″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”107026″][vc_column column_width_percent=”100″ gutter_size=”4″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”484192″][vc_row_inner limit_content=””][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”787087″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”10\/12″ uncode_shortcode_id=”161366″][vc_custom_heading text_color=”color-142326″ heading_semantic=”h3″ text_size=”h6″ text_weight=”600″ css_animation=”bottom-t-top” uncode_shortcode_id=”168956″ text_color_type=”uncode-palette”]How it Works[\/vc_custom_heading][vc_empty_space empty_h=”0″][vc_custom_heading text_color=”color-853579″ text_weight=”700″ text_height=”fontheight-591601″ css_animation=”bottom-t-top” uncode_shortcode_id=”816212″ text_color_type=”uncode-palette”]Protect Your Customers from Scams[\/vc_custom_heading][vc_empty_space empty_h=”0″][vc_column_text text_lead=”yes” uncode_shortcode_id=”121009″]A proven platform to reduce losses and customer impact[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”723588″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ inverted_device_order=”yes” uncode_shortcode_id=”191985″ limit_content=””][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”4″ mobile_width=”0″ width=”5\/12″ uncode_shortcode_id=”134243″][vc_custom_heading text_color=”color-853579″ heading_semantic=”h3″ text_size=”h3″ text_weight=”700″ text_height=”fontheight-189934″ css_animation=”bottom-t-top” uncode_shortcode_id=”136193″ text_color_type=”uncode-palette”]Customer-Centric Risk Analysis[\/vc_custom_heading][vc_empty_space empty_h=”0″][vc_column_text css_animation=”bottom-t-top” uncode_shortcode_id=”454856″]Maintain a 360 view of customer risk to continually verify if a user is acting as normal or showing signs indicative of coercion or manipulation.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”206672″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”4″ mobile_width=”0″ width=”1\/2″ uncode_shortcode_id=”201639″][vc_single_image media=”122156″ media_width_percent=”100″ css_animation=”bottom-t-top” uncode_shortcode_id=”550159″][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”443447″ limit_content=””][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”5\/12″ uncode_shortcode_id=”140653″][vc_single_image media=”122161″ media_width_percent=”100″ css_animation=”bottom-t-top” uncode_shortcode_id=”126934″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”113765″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”4″ mobile_width=”0″ width=”1\/2″ uncode_shortcode_id=”865536″][vc_custom_heading text_color=”color-853579″ heading_semantic=”h3″ text_size=”h3″ text_weight=”700″ text_height=”fontheight-189934″ css_animation=”bottom-t-top” uncode_shortcode_id=”189240″ text_color_type=”uncode-palette”]Behavioral Biometrics and Transaction Patterns[\/vc_custom_heading][vc_empty_space empty_h=”0″][vc_column_text css_animation=”bottom-t-top” uncode_shortcode_id=”143336″]Unlike other solutions, ScamPrevent natively analyzes customers\u2019 multi-channel transactional activity, digital signals, and behavior over time using scam-specific machine learning models.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner row_inner_height_percent=”0″ overlay_alpha=”50″ gutter_size=”3″ shift_y=”0″ z_index=”0″ inverted_device_order=”yes” uncode_shortcode_id=”191985″ limit_content=””][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”4″ mobile_width=”0″ width=”5\/12″ uncode_shortcode_id=”166620″][vc_custom_heading text_color=”color-853579″ heading_semantic=”h4″ text_size=”h3″ text_weight=”700″ text_height=”fontheight-189934″ css_animation=”bottom-t-top” uncode_shortcode_id=”100016″ text_color_type=”uncode-palette”]Self-Service and Explainability[\/vc_custom_heading][vc_empty_space empty_h=”0″][vc_column_text css_animation=”bottom-t-top” uncode_shortcode_id=”929462″]Customize score thresholds and workflows to optimize decisions that trigger scam-specific alert workflows. Get clear explanations for triage teams to contact customers with understanding and empathy.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”0″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_visibility=”yes” medium_width=”0″ mobile_visibility=”yes” mobile_width=”0″ width=”1\/12″ uncode_shortcode_id=”147388″][\/vc_column_inner][vc_column_inner column_width_percent=”100″ position_vertical=”middle” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”4″ mobile_width=”0″ width=”1\/2″ uncode_shortcode_id=”592428″][vc_single_image media=”122166″ media_width_percent=”100″ css_animation=”bottom-t-top” uncode_shortcode_id=”685119″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”0″ bottom_padding=”3″ overlay_alpha=”50″ gutter_size=”3″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ uncode_shortcode_id=”734467″][vc_column column_width_percent=”100″ align_horizontal=”align_center” gutter_size=”3″ overlay_alpha=”50″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ width=”1\/1″ uncode_shortcode_id=”157228″][vc_separator sep_color=”color-gyho”][vc_custom_heading text_color=”color-853579″ heading_semantic=”h4″ text_size=”h3″ text_weight=”700″ text_height=”fontheight-678824″ css_animation=”bottom-t-top” uncode_shortcode_id=”200618″ text_color_type=”uncode-palette”]Financial Crime Resources[\/vc_custom_heading][vc_empty_space empty_h=”1″][uncode_index el_id=”index-977743″ isotope_mode=”fitRows” loop=”size:3|order_by:date|post_type:inthenews,resource|by_id:97436,108445,119980,107460|taxonomy_count:10″ gutter_size=”3″ post_items=”media|featured|onpost|original,category|nobg|relative|display-icon,extra,title” inthenews_items=”media|featured|onpost|original,text|excerpt,title” resource_items=”media|featured|onpost|original,text|excerpt,title” screen_lg=”1000″ screen_md=”600″ screen_sm=”480″ single_overlay_opacity=”50″ single_padding=”2″ single_title_semantic=”h4″ single_title_dimension=”h4″ single_title_weight=”700″ single_css_animation=”bottom-t-top” custom_order=”yes” el_class=”resource-list” uncode_shortcode_id=”149400″ order_ids=”98924,96162,97436″][vc_empty_space empty_h=”2″][\/vc_column][\/vc_row][vc_row row_height_percent=”0″ override_padding=”yes” h_padding=”2″ top_padding=”4″ bottom_padding=”4″ back_color=”color-116710″ overlay_color=”color-wayh” overlay_alpha=”0″ gutter_size=”100″ column_width_percent=”100″ shift_y=”0″ z_index=”0″ style=”inherited” uncode_shortcode_id=”126886″ back_color_type=”uncode-palette” overlay_color_type=”uncode-palette”][vc_column column_width_use_pixel=”yes” position_vertical=”middle” align_horizontal=”align_center” gutter_size=”2″ style=”dark” overlay_alpha=”100″ shift_x=”0″ shift_y=”0″ shift_y_down=”0″ z_index=”0″ medium_width=”0″ mobile_width=”0″ zoom_width=”0″ zoom_height=”0″ width=”1\/1″ column_width_pixel=”900″][vc_custom_heading text_color=”color-142326″ heading_semantic=”h6″ text_size=”fontsize-211495″ text_weight=”600″ text_height=”fontheight-179065″ sub_lead=”yes” css_animation=”bottom-t-top” uncode_shortcode_id=”201929″ text_color_type=”uncode-palette”]See How it Works[\/vc_custom_heading][vc_custom_heading text_color=”color-853579″ heading_semantic=”h6″ text_weight=”700″ text_height=”fontheight-179065″ sub_lead=”yes” css_animation=”bottom-t-top” uncode_shortcode_id=”759506″ text_color_type=”uncode-palette”]Connect with a Specialist Today[\/vc_custom_heading][vc_button button_color=”color-142326″ size=”btn-sm” radius=”btn-circle” border_width=”0″ css_animation=”bottom-t-top” link=”url:https%3A%2F%2Ffeedzai.com%2Fcontact-us%2Fsales-contact%2F|title:Request%20a%20Demo” button_color_type=”uncode-palette” uncode_shortcode_id=”436962″]Speak to a Specialist[\/vc_button][vc_empty_space empty_h=”0″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"