Scam Prevention for Banks
Comprehensive. Responsive. Proven.
The only solution that natively captures all scam signals
Brands Trust Feedzai
Stop Scams with Feedzai
Awards and Recognition
The Proven Solution to Combat Scams
Proud partners
Market Challenges
Stop Scams. Build Trust.
Protect Revenue.
56%
of customers have been the victim of a financial scam
77%
of customers say they will leave their bank if they do not get a refund for a scam
79%
of customers aged 25-44 will leave their bank if it blocks a legitimate transaction
Source: The Human Impact of Fraud and Financial Crime on Customer Trust in Banks.
Trust in Every Touch
Recreate the In-Branch Experience
for Digital Interactions
Customer Risk 360
Analyze each individual’s unique banking behavior to more accurately identify signs of duress and coercion
Proactive Prevention
Utilize a combination of scam-specific machine learning models and rules to stop scams sooner
Tailored Customer Journeys
Minimize friction, tailor operational treatment for scam victims, and educate customers
How it Works
Protect Your Customers from Scams
A proven platform to reduce losses and customer impact
Customer-Centric Risk Analysis
Maintain a 360 view of customer risk to continually verify if a user is acting as normal or showing signs indicative of coercion or manipulation.
Behavioral Biometrics and Transaction Patterns
Unlike other solutions, ScamPrevent natively analyzes customers’ multi-channel transactional activity, digital signals, and behavior over time using scam-specific machine learning models.
Self-Service and Explainability
Customize score thresholds and workflows to optimize decisions that trigger scam-specific alert workflows. Get clear explanations for triage teams to contact customers with understanding and empathy.
